TORONTO STAR | Readers' Choice 2019 GOLD | Focus on the customer leaves a lasting Imprint
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Imprint Pilates earned gold-level recognition for Best Pilates in the Readers’ Choice awards, and this dedication to customer service is part of the studio’s long-term commitment to community wellness.

“Imprint Pilates is about inspiring whole-body health, wellness, and quality of movement, to meet our current personal best and ideally live a pain-free lifestyle. But Imprint Pilates is also about our amazing community and our team, and this group effort to foster this mission over the last decade has become the cornerstone of who we are today,” explained Anita Ivic, founder of Imprint Pilates. “Our history includes our clients and community who have been with us since our inception and some even before Imprint Pilates began and their loyalty and dedication has been instrumental in our formative years and continues to motivate me, our team and community to inspire whole-body health.”

An organizational philosophy and commitment to doing the little things the right way are core to the organization’s success.

“At Imprint, we strive to create an environment that is calming, attractive, respectful and fun. In light of this, we ask that all clients and staff observe our simple House Rules of etiquette, thereby helping to preserve the blissful and professional atmosphere that is central to the Imprint experience,” Ivic said. “These small gestures we all take, not only enhance one’s own experience but serve as a sign of respect to the experience of others. We also highly respect the privacy of our notable Private members.”

And while this recognition is greatly appreciated, Ivic said that the true reward comes from seeing their customers and community succeed in their personal health and wellness goals.

“This recognition is the perfect opportunity for continued thanks and gratitude. We want to thank our loyal customers for their support over the many years — they make our studio the amazing evolving place it is. Big Love to the Imprint Pilates team of instructors and practitioners for their dedication to the Imprint Pilates vision and our loyal clients,” she said. “Our success is the product of seeing each of our clients succeed in their own health and wellness goals with our guidance. We have built longing relationships that will never be forgotten!”

For more information, please visit imprintpilates.com.